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Orbi WiFi 7 RBE973
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Having an issue with Orbi 2nd satelite

Pmcgarryuk
Aspirant

Having an issue with Orbi 2nd satelite

Hi, so I have a bit of a WiFi not spot. So I had the solution to get a satellite.

I noticed that a complete system was same price as satellite. So I bout the 2nd system as I thought. Brilliant 2 satellites for the price of one.

 

I have now realised that for some obscene reason this is not the case.

 

So I thought I would cut my losses and instead use the satellite as an extra satelite. However for all the tea in China I cannot not get the satelite connected. Presumably it is configured for the other network.

 

How can I connect so that the satelite works with the existing network?

 

Ps someone mentioned I could run the two networks together with the same SSID,  is that right or more hassle than it is worth?

 

Thanks

Message 1 of 8
FURRYe38
Guru

Re: Having an issue with Orbi 2nd satelite

What is the FW currently loaded on the current Orbi system and satellites?

 

You sould need to probably update the FW on the newer satellite if it has never been udpated...

@Christian_R

 

Message 2 of 8
Pmcgarryuk
Aspirant

Re: Having an issue with Orbi 2nd satelite

How can I achieve this if it won't connect in the first place? 

Message 3 of 8
Christian_R
NETGEAR Employee Retired

Re: Having an issue with Orbi 2nd satelite

Hello @Pmcgarryuk

 

Can you confirm how many routers and satellites you have 

 

 

~Christian 

Message 4 of 8
Pmcgarryuk
Aspirant

Re: Having an issue with Orbi 2nd satelite

Originally a router and satellite, then I purchased another router and plug in satellite.

Given I can't use the 2nd router I am hoping to use the plug in satellite. So 1 router and 2 satellites.
Thanks
Paul
Message 5 of 8
Christian_R
NETGEAR Employee Retired

Re: Having an issue with Orbi 2nd satelite

@Pmcgarryuk

 

When you attempt to sync the additional satellite to the original router, what color is the LED ring on the additional satellite? 

 

 

~Christian 

Message 6 of 8
Pmcgarryuk
Aspirant

Re: Having an issue with Orbi 2nd satelite

White pulsing
Message 7 of 8
Christian_R
NETGEAR Employee Retired

Re: Having an issue with Orbi 2nd satelite

@Pmcgarryuk

 

I have sent you a message. Please respond at your earliest convenience. 

 

 

~Christian 

 

Message 8 of 8
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