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Forum Discussion
Help with Optimum (Altice) Fiber and Router that cannot bridge
Hi Folks- My ISP (Optimum) recently upgraded my house to Fiber lines. The "Altice" modem/router combo cannot be bridged, according to Optimum tech support. The label underneath says "FiberGatew...
Thanks for the quick reply. Is there a way to turn off the Wifi at the Altice router?
If this is your unit, page 44 says that pressing the WPS button for 5 seconds will turn the WiFi ratios on or off.
https://fccid.io/2ACJF-FGW-GR240BG/User-Manual/Users-manual-3621380
- Thanks for all the replies, folks. Here’s where I’m at:
I have the Altice router connected to my Orbi router. I have the Orbi in AP mode, and in the AP configuration screen I changed the SSID to something different than the Altice router.
So far, everything seems to be working fine. I’m unable to turn the WiFi off on the Altice box so I see that it shows up as a WiFi option on my devices. However, I’m just connecting to the Orbi SSID instead.
Have I avoided a double Nat situation by giving the Orbi a different SSID? If not, what’s the downside to double Nat since everything is working just fine?
I was going to try the DMZ route but since everything is working I’m thinking it’s not necessary.
Next question: if I’m going to use a network switch and hardwire both routers and my 2 satellites, do you folks know which port configuration to use? Altice router/Orbi router/2 satellites.
Instarand wrote:
I have the Altice router connected to my Orbi router. I have the Orbi in AP mode, and in the AP configuration screen I changed the SSID to something different than the Altice router.
Have I avoided a double Nat situation by giving the Orbi a different SSID? If not, what’s the downside to double Nat since everything is working just fine?WiFi SSID has nothing to do with "Double NAT". By putting the Orbi in Access Point (AP) mode, you now have only a single router (the Altie). No "Double NAT".
The downside to having the Altice blasting away with WiFi is that it competes with the Orbi for signal strength and capacity. There should be a method to disable the Altice WiFi.
Instarand wrote:
Next question: if I’m going to use a network switch and hardwire both routers and my 2 satellites, do you folks know which port configuration to use? Altice router/Orbi router/2 satellites.The Orbi expects satellites to be connected to the LAN ports. So, it should be Altice/Orbi/switch/satellites. The only possible complication is with the switch. There are reports that Orbi does not "do well" with certain switches. Generally, a "non-managed" switch is preferred and any IGMP Snooping should be disabled. So, the optimal solution would be:
Altice/Orbi, then
LAN port 1 - satellite 1
LAN port 2 - satellite 2
LAN port 3 - switch to connect everything else.
CrimpOn wrote:
There should be a method to disable the Altice WiFi.Indeed.
The manual in an earlier link says that you can turn off the wifi on the Altice by pressing the WPS button for 5 seconds.
- If you have wireless altice mini box’s do not turn off the Wi-Fi on fiber gateway. This will disconnect the box’s and you will not have tv service.
- As soon as I saw those Altice mini boxes I had a contest with my friend on who could throw them further into the ocean. LOL. Junk!!!
I’ve got the Altice router wired into the Orbi which is set in AP mode. Two satellites connected and everything is good for now.- Did you have to reset the Orbi to factory?
I cannot access it at all unless I hook it up to the old modem which I have not disconnected yet.
