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Forum Discussion
Help with Optimum (Altice) Fiber and Router that cannot bridge
Hi Folks- My ISP (Optimum) recently upgraded my house to Fiber lines. The "Altice" modem/router combo cannot be bridged, according to Optimum tech support. The label underneath says "FiberGatew...
Instarand wrote:
I have the Altice router connected to my Orbi router. I have the Orbi in AP mode, and in the AP configuration screen I changed the SSID to something different than the Altice router.
Have I avoided a double Nat situation by giving the Orbi a different SSID? If not, what’s the downside to double Nat since everything is working just fine?
WiFi SSID has nothing to do with "Double NAT". By putting the Orbi in Access Point (AP) mode, you now have only a single router (the Altie). No "Double NAT".
The downside to having the Altice blasting away with WiFi is that it competes with the Orbi for signal strength and capacity. There should be a method to disable the Altice WiFi.
Instarand wrote:
Next question: if I’m going to use a network switch and hardwire both routers and my 2 satellites, do you folks know which port configuration to use? Altice router/Orbi router/2 satellites.
The Orbi expects satellites to be connected to the LAN ports. So, it should be Altice/Orbi/switch/satellites. The only possible complication is with the switch. There are reports that Orbi does not "do well" with certain switches. Generally, a "non-managed" switch is preferred and any IGMP Snooping should be disabled. So, the optimal solution would be:
Altice/Orbi, then
LAN port 1 - satellite 1
LAN port 2 - satellite 2
LAN port 3 - switch to connect everything else.
CrimpOn wrote:There should be a method to disable the Altice WiFi.
Indeed.
The manual in an earlier link says that you can turn off the wifi on the Altice by pressing the WPS button for 5 seconds.
- Yes, I tried that. It doesn’t appear to do anything. When you press and hold for 5 seconds the WPS light blinks for a while and then goes back to normal. The Altice WiFi SSID is always visible. Perhaps Optimum has disabled that feature?
- If I Try to use a switch, does The Altice and the Orbi Router have to be connected directly? I’d like to put the Orbi router in another location and wire it into the switch. Is that possible with also having 2 satellites hard wired into the switch?
Instarand wrote:
If I Try to use a switch, does The Altice and the Orbi Router have to be connected directly? I’d like to put the Orbi router in another location and wire it into the switch. Is that possible with also having 2 satellites hard wired into the switch?If the satellites are connected to the router over WiFi, this would work fine.
When satellites are connected with ethernet, this does not meet the Orbi design. By design, the Orbi thinks that the WAN (yellow) port connects it to the internet and that satellites are connected to the LAN (white) jacks.
There is no harm in experimenting, but I would be prepared for disappointment.
Instarand wrote:
Yes, I tried that. It doesn’t appear to do anything. When you press and hold for 5 seconds the WPS light blinks for a while and then goes back to normal. The Altice WiFi SSID is always visible. Perhaps Optimum has disabled that feature?Well, fudge. I have found several links that all say the same thing:
Page 44: https://usermanual.wiki/Altice-Labs/FGW-GR240BG/html
The Altice appears to have the same sort of administrative web interface as most routers, where you can log and find a menu of setup options: https://www.192-168-1-1-ip.co/router/altice-labs/FiberGateway%20GR240BG/3029/