Help with my Orbi AC3000

[Iketurner10]

Hi All,

This is my first post on here so please go easy on me! I have set up my AC3000 system recently in the hope that my old network would disappear (sky fibre max in the UK) but it still appears as a network to connect to and works fine alongside the new Orbi network which I’ve called Home. Ideally I just want the new Home network to show and friends and family can connect to the guest network when they come over. Many thanks in advance guys, Mark

[FURRYe38]

What FW is currently loaded?
What is the Mfr and model# of the IP modem the Orbi is connected too?

[Iketurner10]

Hi.

Firmware is: V2.1.4.16

The manufacturer and model number of the modem is: Sky, ER110

Many thanks

[FURRYe38]

Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode. You may need to contact the ISP for help and information in regards to this.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.