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Orbi WiFi 7 RBE973
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How does one tell if dropouts are due to the Orbi or the ISP?

Mayhugh1
Apprentice

How does one tell if dropouts are due to the Orbi or the ISP?

The lease time between my router and my ISP's modem is 28 days, but I see short dropouts (less than a minute) every day or so. The Orbi statistics show the Orbi stays up continuously through these, but unless I happen to be using the Internet at the time it happens, the only way I know something happened is from the age of the lease in the Orbi statistics. Is there anyway to tell if these dropouts are due to the Orbi or the ISP's modem?

Model: RBK53| Orbi Router + 2 Satellites Orbi WiFi System
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t_k
Luminary
Luminary

Re: How does one tell if dropouts are due to the Orbi or the ISP?

Mayhugh1

 

It's absolutely the Orbi's and not your ISP. Everyone using the Orbi for long periods of time in a day runs into this.

 

You can confirm this by changing the MAC address of any system experiencing a temporary cut out.

 

I've explained it in more detail in my post here. 

 

If you want stability in your wifi, you have to chose a different system.

Model: RBK53| Orbi Router + 2 Satellites Orbi WiFi System
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