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Droopyougo's avatar
Droopyougo
Aspirant
Jul 25, 2019
Solved

How to deactivate MAC filtering for Guest network?

Good morning,

I have an ORBI sytem deployed at home with a router (SRR60) and two sattelites (SRS60?).

I have my home network secured with WKA password and MAC filtering.

I wanted to set-up the provided Guest network for my guests...

Unfortunately, it doesn't work so easy! If the SSID is different, the network is the same, with the IP addresses being in the same range as the home network and, of course, as the devices are not listed in the approved MAC addresses list, they get no access to the internet.

I see 2 issues there:

- the guests are connected to the network, which means that potentially they can access other devices located on the home network, meaning that there is no real separation between the networks.

- I couldn't find where/how to disable the MAC filtering for the Guest network only which means that either I have to disable it for the entire system or I have to know in advance the MAC of the guests devices to add them to the list and remove them afterwards, which is a total non-sense as, by default, a guest user is showing up at any time and is only a temporary user for which there shouldn't be any administration required.

 

Does anybody know a solution to this problem and how to implement it remotely through Insight?

Thanks in advance for your help.

  • Sm1tty's avatar
    Sm1tty
    Jun 04, 2018

    So it turns out that after talking with 3 different techs with Xfinity my modem/router was not actually getting set to bridge mode, thus never provided me with a public IP address. 

     

    Bridge mode finally enabled properly, port forwarding set again and NAT set to open.

     

    Thanks for that response.

3 Replies

    • Thank you for the comment, but it is not required anymore.

      I received the answer through another channel and what I request is simply not possible with this equipment.

      I consider returning it as it is totally useless to have a system which cannot handle properly a guest network and requires all devices to be white listed.

      Furthermore, I found out that any device connecting to the network, even if it is not authorised, will connect to the main network and get an IP from that network...

      To make a long story short, it is a lie to pretend that this system comes with 3 networks and provide a separate access for "Guests".

      I am very disappointed and will certainly not give it a good publicity/customer review.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Your post doesn't really matter here since this is the Home version of Orbi.

        Next time please post in the correct forum so you and others get the right information and help.

         

        Good Luck in your endeavours.