NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
I bought R7000P and returned for an Orbi now Armor report shows both, how to get rid of the 7000P
I'm getting a report on a router I no longer own. I purchased the R7000P and took it back to Best Buy and traded for an Orbi. I installed the Orbi Armor and when I opened the report it gives me both ...
Thats my problem, I registered both and want to unregister the second.
Contact NG support.
FURRYe38 wrote:
Contact NG support.
Easier said than done.
Netgear has, for reasons known only to itself, removed the option for individuals to deregister devices.
The official support channels are less than perfect. The best solution is to deploy the same strategy that you have to use if the system fails to let you register a new purchase, another common complaint, get one of the Netgear moderators to intervene.
With luck Christian_R, ChristineT or DexterJB maybe able to help.
They may not welcome the need to rescue let another stranded customer, but their bosses created this broken system.
