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Forum Discussion
Installing Apps/Devices that cannot connect on 5g when trying to use Orbi and Pixel Phones
Scenario: 1. Orbi Mesh network installed where we cannot manually differentiate (i.e., name SSID separately our 2g and 5g) network bands because the mesh supposedly handles this in the background...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
You can turn down the WiFi signal on either radio. Under Advanced Tab/Advanced Settings/Wireless Settings. This would help steer devices to either frequency.
You can disable each frequency SSID Broadcast if needed:
In the end its up to the connecting devices to pick which frequencies and signals to connect too if they are dual band.