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Orbi WiFi 7 RBE973
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Re: Internet/Certificate issues on FW 2.5.2.4

ck1881
Aspirant

Internet/Certificate issues on FW 2.5.2.4

The details:

 

I have an Orbi RBR50 with one RBS50 satelite - I have had these installed for about 18 months with little to no issues.

 

Yesterday when working on some things around the house I noticed the Orbi wanted to do an update, like a fool I allowed it.

 

Since it updated to 2.5.2.4 yesterday I have noticed some serious internet issues.

 

1. My internet connection on cell phones is dropping in and out showing a connection with 'no internet connection'... however if you try to go online it still seems to go sometimes. Amazon smart switches, wireless cameras, roku devices, and even laptops have not had any of these issues - but both cell phones in the house are experiencing the same issue.

 

2. When browsing to ANY site I am getting the Certificate Error that is well known in the orbi forums. This is NOT only happening when going directly to routerlogin.net but erroring when going to other sites such as espn.com - though looking at the error details that come up when directing to espn.com till show the certificate error coming due to a connection to routerlogin.net.

 

I have looked through the forums trying to self solve since it seems like this has been a pretty regular issue for people over the last year, but since my certificate problem wasnt just happening when directly to the router, and since both phones are showing this internet connection error I thought I would reach out to see if anyone had a solution to try to get to the end as quickly as possible.

 

Thoughts?

 

(looks like I accidentally posted this in Nighthawk on the first try)

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 4
FURRYe38
Guru

Re: Internet/Certificate issues on FW 2.5.2.4

Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?

 

 

Message 2 of 4
ck1881
Aspirant

Re: Internet/Certificate issues on FW 2.5.2.4

Yup, full power down of all equipment, power up on modem, power up on RBR, power up on RBS.

Message 3 of 4
FURRYe38
Guru

Re: Internet/Certificate issues on FW 2.5.2.4

I would then update to this:

https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-Version-2-6-1-40/m-p/1997895/highlight/tr...

 

As users have express problems with v4...

 

I would factory reset and setup from scratch after upgrading. 

 

Message 4 of 4
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