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Forum Discussion
Internet Connection Drops - Re-Enabled by Testing or Renewing Ip
Hey All - I get disconnected from the internet (sometimes multiple times) daily and have noticed that if go to Home > Internet > Test OR Advanced Home > Connection Status > Renew, I will generally ge...
ekhalil wrote:
user_error wrote:
Ok, internet just dropped again - seems to be an improvement though - that's over 24 hours w/o having to manually renew the IP. When I went to renew the IP, the lease was only nine minutes old (according to the Connection Status screen):
Lease Obtained 0 Days, 0 Hours, 30 Minutes Lease Expires 0 Days, 0 Hours, 21 Minutes
What's the impact of continuing to reduce the lease time (although failing after nine minutes seems really short)?
Yes, I think you should try further reducing the time.
Currently I'm using the value 750 in my Orbi and that is giving me good performance.
You can even try 500 directly.
Thanks - will do. Setting to 750 and will update with results.
user_error Any update? I hope Orbi is behaiving in a better way now? :)
ekhalil wrote:
user_error Any update? I hope Orbi is behaiving in a better way now? :)
It's definitely improved, but not fixed... Had to perform manual renewal last eve. I'll continue to drop the time - currently set the same as yours. This has been a great help though!
Would imagine this has been discussed here before, but is it known if this is a hardware, firmware, other issue? I did not have this problem w/ previous router.
Interestingly, just dropped again and checked connection status:
Lease Obtained 0 Days, 0 Hours, 30 Minutes Lease Expires 0 Days, 0 Hours, 15 Minutes Is that what the ISP or the router determines? Seems like it should never get below 16 min expire time w/ lease renewal set to 500? Speed test looks ok, 72 / 65, but quality rated a D.
user_error wrote:
Interestingly, just dropped again and checked connection status:
Lease Obtained 0 Days, 0 Hours, 30 Minutes Lease Expires 0 Days, 0 Hours, 15 Minutes Is that what the ISP or the router determines? Seems like it should never get below 16 min expire time w/ lease renewal set to 500? Speed test looks ok, 72 / 65, but quality rated a D.
The lease time is determined by the ISP. Your lease time is set to 30 minutes by your ISP. Orbi will always try to renew the lease after half the time has elapsed, that is after 15 minutes.
The value 500 is little above 16 minutes. Please try to set the value to below 15 minutes, that is please try the value 420.
user_error wrote:
........Would imagine this has been discussed here before, but is it known if this is a hardware, firmware, other issue? I did not have this problem w/ previous router.
This is a software issue in Orbi, introduced since the software 2.3.1.28 couple of months ago.