Internet Speed not as per the ISP

[narvakumar]

HI, I have 50 mbps connection from ISP. But, I am getting only 0.6 mbps download and 22 mbps upload. I have updated to current firmware 2.3.5.30 still issue not solved. Regards/Narva

[plemans]

You didn't give us much info.

1. What modem do you have? (model number)

2. What router system are you using? 

3. how are you testing? wired? wireless? using the built in app or using your own app? I'd highly recommend testing wired for the most reliable results. 

[narvakumar]

Hi,

Following arethe details requested.

1. What modem do you have? (model number) Product> RBR20 Model > AC2200 Orbi Micro Router

2. What router system are you using? Product> RBR20 Model > AC2200 Orbi Micro Router

3. how are you testing? wired? wireless? using the built in app or using your own app? I'd highly recommend testing wired for the most reliable results.
When I testing the connection directly from the Model to Laptop the speed is 50 mbps, but when I am trying to access the Wireless through Orbi download is less than 0.5 mbps

Regards/Narva

[FURRYe38]

What is the Manufacturer and model# of the ISP modem/ONT the NG router is connected too? The RBR20 is not a modem.. 

[narvakumar]

I am from Dubai. Etisalat is the ISP.

I do agree on that, as I said, If I connected directly to the Modem speed is acceptable. After connecting to the Router the speed is dropped.

[FURRYe38]

What is the Manufacturer and model# of the ISP modem/ONT the NG router is connected too? 

[narvakumar]

Attached the details.

[FURRYe38]

Ok, looks ISP proprietary. Was checking for a built in router here. I don't believe it has one. 

[plemans]

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@FURRYe38 wrote:

Ok, looks ISP proprietary. Was checking for a built in router here. I don't believe it has one. 

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 From what I could find, that does have an integrated router.

https://dasanzhone.com/product/znid-gpon-2400a-series/

do you know if its setup in passthrough mode? or if have you tried the orbi in AP (access point) mode?

[FURRYe38]

Nice find. 

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@plemans wrote:

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@FURRYe38 wrote:

Ok, looks ISP proprietary. Was checking for a built in router here. I don't believe it has one. 

---

 From what I could find, that does have an integrated router.

https://dasanzhone.com/product/znid-gpon-2400a-series/

do you know if its setup in passthrough mode? or if have you tried the orbi in AP (access point) mode?

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