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Forum Discussion
pbarham
Nov 21, 2020Apprentice
Is my 13-month-old RBR50 bricked?
Last night we had a brief power outage - for a couple of seconds. I lost internet connectivity and expected things to come back as normal after everything rebooted. However - my RBR50 did not. ...
- Nov 24, 2020
Well, after connecting to the internal serial console and fiddling around with the U-Boot loader for an hour I managed to unbrick my router and upload the latest RBR50-V2.7.1.60 firmware. Yay!!! :smileyvery-happy:
Serial port fun
The router had lost almost all of its configuration state - including it's MAC addresses, hardware id, model id, etc.
I needed to set these to back sensible values be able to bring up the TFTP loader and load/flash an image. (luckily the error message saying that the image file didn't macth the hardware ID told me what values I needed to configure!)
Then it took a couple of reboots to come up happy. Still had a bogus SSID and unknown passphrase (so the iPhone app was useless) - but at least I could log in on the LAN port and manually set thing up.
Now it seems to be happy I will see if I can find my configuration backup file ;-) (you know, the one you always make but have never tried restoring!)
Time for a beer!
pbarham
Nov 21, 2020Apprentice
It's not. They only have 12 months warranty and this is 13 months old. They won't even respond to email.
Hence they will not be getting any more money from me.
pbarham
Nov 24, 2020Apprentice
Well, after connecting to the internal serial console and fiddling around with the U-Boot loader for an hour I managed to unbrick my router and upload the latest RBR50-V2.7.1.60 firmware. Yay!!! :smileyvery-happy:
Serial port fun
The router had lost almost all of its configuration state - including it's MAC addresses, hardware id, model id, etc.
I needed to set these to back sensible values be able to bring up the TFTP loader and load/flash an image. (luckily the error message saying that the image file didn't macth the hardware ID told me what values I needed to configure!)
Then it took a couple of reboots to come up happy. Still had a bogus SSID and unknown passphrase (so the iPhone app was useless) - but at least I could log in on the LAN port and manually set thing up.
Now it seems to be happy I will see if I can find my configuration backup file ;-) (you know, the one you always make but have never tried restoring!)
Time for a beer!
- tg65Dec 07, 2020Aspirant
How do you open the RBR50 without destroying it? Mine appears to have brick'd and Netgear said it needs to be replaced. Of course it is out of warranty. The unit was replaced once during warranty already. Currently, the power LED lights up, but nothing else. Tried different power supplies from satellites and different outlets in the house with no change in the router.
- pbarhamDec 07, 2020Apprentice
tg65 wrote:How do you open the RBR50 without destroying it? Mine appears to have brick'd and Netgear said it needs to be replaced. Of course it is out of warranty. The unit was replaced once during warranty already. Currently, the power LED lights up, but nothing else. Tried different power supplies from satellites and different outlets in the house with no change in the router.
The plastic label surrounding the ethernet ports and power connectors needs to be lifted up. There are two Torx T10 screws underneath - one at each side. When you take these out, the two halves of the case will slide relative to each other (top to bottom) by about half an inch. (probably need to also remove the label on the base with the serial number). Then they will come apart.
- tg65Dec 09, 2020Aspirant
Thanks! Got it open.