I have 7th Gen Kindle Paperwhite which works on 2,4GHz only. I am not able to connect it to the network. It does not show the SSID despite multiple rescans/restarts etc. I have a smart bulb which also operates on 2.4GHz which has the same problem. Whats the solution
Try this. Turn OFF all RBS. Then turn the power output of the 5Ghz radio to 25% on the RBR. Be sure that 20/40 MHz Coexistence enabled. Under Advanced Tab/Advanced Settings/Wireless Settings. Then connect your mobile device at a distance from the RBR to ensure the mobile phone keeps connected to the 2.4Ghz radio. After you get the IoT device connected, re-configure the system back to where it was.
Might contact Kindle for there help for there product as well.
