What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the mfr and model# of the laptop your using?
What is the mfr and model# of the wifi adapter in the laptop?
Try connecting the laptop to the RBR via wired connection to test with.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
.
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
@DLWennes wrote:
After install, which took about 5 times to maintain sustained internet, I tested my speed on the app and got 105.67 Mbps download, and 11.54 Mbps upload, ping 16 ms. In other words extremely fast. However my laptop has slowed to a crawl with an upload speed test of 1.5 Mbps download. Extremely slow. I'm currently watching a movie on Amazon Prime- WIFI with no lag or slow rate. I'm only running two devices, and the Orbi advertises up to 20 devices at a time with no impact on internet speeds. The router and satellites's range is amazing. I still had service half way down my block!
Why is my laptop so slow!?
How can I fix this problem?
