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Forum Discussion

RDMSYS's avatar
RDMSYS
Star
Oct 21, 2019

Latest Firmware V2.5.0.38

I applied this latest firmware and my satellite is no longer connected. Also my attached devices is not working. It seems wonky. I'm not sure how to get my sattelite back nor do I trust what my devic...
RDMSYS's avatar
RDMSYS
Star
Oct 21, 2019

Well I assumed that if it's available then it's okay to apply. So, I factory reset the router AND the satellite? And then factory reset the satellite? Then re add the satellite and then import the backed up config file?

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 21, 2019

Yes, factory reset the router and satellite. Walk thru the setup wizard on the RBR and setup the system from scratch. 

I'm updating mine as I type this. 

  • RDMSYS's avatar
    RDMSYS
    Star
    Oct 21, 2019

    Thanks, I'll have to wait till after 5:00. Where is the setup wizard again?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 21, 2019

    When you factory reset, use orbilogin.com or 192.168.1.1 in a web browser and the setup wizard will automatically start for you. 

    RDMSYS wrote:

    Thanks, I'll have to wait till after 5:00. Where is the setup wizard again?

     

  • RDMSYS's avatar
    RDMSYS
    Star
    Oct 21, 2019

    So after I get the router and satellite added back in, then I can import the config file?

  • RDMSYS's avatar
    RDMSYS
    Star
    Oct 21, 2019

    OK, I'm going to try a differernt tact. It seems JUST the satellite is gone. Theres a button to remove it in the ATTACHED DEVICES screen. I'm going to remove it and try to resync it before doing a factory reset.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 21, 2019

    Yes you can do that as well. Let us know how it goes.

    IF it doesn't worl, please factory reset the RBR and RBS and setup from scratch.