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Forum Discussion
RDMSYS
Oct 21, 2019Star
Latest Firmware V2.5.0.38
I applied this latest firmware and my satellite is no longer connected. Also my attached devices is not working. It seems wonky. I'm not sure how to get my sattelite back nor do I trust what my devic...
FURRYe38
Oct 23, 2019Guru - Experienced User
IT's NOT required, however it's suggested for those who ARE having problems after FW updates. We've seen odd issues, configurations and lingering bad configuratinos which can cause problem as FW gets updated and progresses. Some do not see this. So in the cases of where users are having problems after a FW update, a reset should be performed and set up from scratch to effect a clean configuration of the system.
PhilipGo
Oct 23, 2019Aspirant
If it's a common issue that FW-updates can mess up the system how come you can't just revert to the previous version? I updated when asked since updates usually contain security bugs and other things. Now my router loses internet connection every 30 minutes. And when it does have internet it is super slow on all devices even though the Orbi speed test indicates at least 800 mbit.
- FURRYe38Oct 23, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?
PhilipGo wrote:If it's a common issue that FW-updates can mess up the system how come you can't just revert to the previous version? I updated when asked since updates usually contain security bugs and other things. Now my router loses internet connection every 30 minutes. And when it does have internet it is super slow on all devices even though the Orbi speed test indicates at least 800 mbit.