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Forum Discussion
Latest Firmware V2.5.0.38
I applied this latest firmware and my satellite is no longer connected. Also my attached devices is not working. It seems wonky. I'm not sure how to get my sattelite back nor do I trust what my devic...
I bought the orbi (base +satellite) in may 2018. It was working like a charm.
in september, there was a fw available and it was installed.
since then, i faced wifi disconnection.
my hous is 12*9 meter. Base is at one site of the house, satellite at the other site of the hours. One concrete wall between.
my internet provider is voo (belgium)
modem technicolor, model tc7210.v
i never had issue with device connected by cable to the base. Only wifi issue.
before fw upgrade in Sept 2018: no wifi disconnection
after: every 5-10 minutes wifi signal is full but web pages are not loading, youtube loading interrupt... etc. After a while, it works again.
today I install the new fw, no more issue.
i installed ALL fw between sept 2018 and today and each time (looks best practice but not for ecerybody in this forum...) i performed full reset.
is it an issue for me? Not at all as i only have 2 devices attached to the base and a couple of wifi devices (iphone, ipad..etc)
again, nothing was changed, nothing. No rules, no nat, no static ip that i dont use...etc all default settings are the same.
i can only conclude that the today fw fixed the wifi issues.
cheers
Suggestion to try when troubleshooting WiFi issues.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Glad it's working now for you.
Enjoy. :smileywink:
SergeD wrote:I bought the orbi (base +satellite) in may 2018. It was working like a charm.
in september, there was a fw available and it was installed.
since then, i faced wifi disconnection.
my hous is 12*9 meter. Base is at one site of the house, satellite at the other site of the hours. One concrete wall between.
my internet provider is voo (belgium)
modem technicolor, model tc7210.v
i never had issue with device connected by cable to the base. Only wifi issue.
before fw upgrade in Sept 2018: no wifi disconnection
after: every 5-10 minutes wifi signal is full but web pages are not loading, youtube loading interrupt... etc. After a while, it works again.
today I install the new fw, no more issue.
i installed ALL fw between sept 2018 and today and each time (looks best practice but not for ecerybody in this forum...) i performed full reset.
is it an issue for me? Not at all as i only have 2 devices attached to the base and a couple of wifi devices (iphone, ipad..etc)
again, nothing was changed, nothing. No rules, no nat, no static ip that i dont use...etc all default settings are the same.
i can only conclude that the today fw fixed the wifi issues.
cheers
Hi Furry, tnx for advises
distance base-satellite :9,5m = a bit more than 30 feet
wifi channel, auto for 2,4 & 5 ghz but there are not too much others wifi networks as the first house should be at 60 feets from both base & sat.
Daisy chain is on, al, others setting disable
Better to keep the settings as there is no disconnection anymore, right?
Yes. Just suggestions to check for should you see this again.
Enjoy now. :smileywink:
SergeD wrote:Hi Furry, tnx for advises
distance base-satellite :9,5m = a bit more than 30 feet
wifi channel, auto for 2,4 & 5 ghz but there are not too much others wifi networks as the first house should be at 60 feets from both base & sat.
Daisy chain is on, al, others setting disable
Better to keep the settings as there is no disconnection anymore, right?
- In the mean time I enable mimo, before and circle. No more wifi disconnection