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Forum Discussion

Star

Oct 21, 2019

Latest Firmware V2.5.0.38

I applied this latest firmware and my satellite is no longer connected. Also my attached devices is not working. It seems wonky. I'm not sure how to get my sattelite back nor do I trust what my devic...

Guru - Experienced User

Oct 23, 2019

"Factory Reset" required inserting something (like the end of a paperclip) into the tiny "Reset" hole next to the power socket.

No other way to do it.

Sorry.

Aspirant

Oct 23, 2019

Must this be done on both the router as well as the satellite?

FURRYe38
Guru - Experienced User
Oct 23, 2019
If you can access the RBRs UI you can reset it there using the ERASE feature.
Would be recommended to reset the RBS as well. I would reset the RBS after you have the RBR set from scratch and up and running. Add the RBS at a later time.
- Ahwman
  Aspirant
  Oct 23, 2019
  Can both devices be reset from the UI (router and satellite)? If so, how?
  
  Thanks!
  - FURRYe38
    Guru - Experienced User
    Oct 23, 2019
    Only the RBR can be reset from the RBRs UI, Under Advaned Tab/Administration/Backup Settings.
    The RBS, press the reset button for 15 seconds then let go. Re-sync with sync button on RBR and RBS. Or add via RBRs UI to add there as well.
- CrimpOn
  Guru - Experienced User
  Oct 23, 2019
  FURRYe38 wrote:
  If you can access the RBRs UI you can reset it there using the ERASE feature.
  Thank you. I had not seen this.Another reason I like this community forum. People "know things".
  - FURRYe38
    Guru - Experienced User
    Oct 23, 2019
    It's nice to collaborate as well.
    CrimpOn wrote:
    FURRYe38 wrote:
    If you can access the RBRs UI you can reset it there using the ERASE feature.
    Thank you. I had not seen this.Another reason I like this community forum. People "know things".
SergeD
Tutor
Oct 24, 2019
Yes