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Orbi WiFi 7 RBE973
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Media streaming devices do no stay connected, weak signal on devices

steveojp
Aspirant

Media streaming devices do no stay connected, weak signal on devices

Hello everyone

 

I am having an issue where my media devices do not stay connected. At first my Firestick always disconnected so I thought maybe and issue with that so I got another device and it does the same thing. I have never had any issues with my Orbi this just started happening recently. I am on the highest firmware I just updated today. 

 

When my devices do connect they don't stay connected for long and when they are connected it shows a bad signal. The router is in the next room and I have 2 satalites on the lower part of the house. Everything is clear from any interference. I noticed sometimes my phone wouldn't even be full signal for a few minutes and then it would go back to full even when I am only in the next room over near the router.

 

Any ideas? Or maybe my system is going bad. 

 

Thank you for your help

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 4
steveojp
Aspirant

Re: Media streaming devices do no stay connected, weak signal on devices

I would also like to add that I have never messed with any of the settings on the router. Everything has always been working perfectly until recently. I've owned Orbi products for years. 

Message 2 of 4
steveojp
Aspirant

Re: Media streaming devices do no stay connected, weak signal on devices

UPDATE: After looking around on the community and looking around on google I decided to say screw it and just see what happens when I disable daisy chain. My streaming media devices are back to full bars and I haven't had any issues yet. 

 

What exactly is daisy chain? I understand it was added in one of the updates. 

Message 3 of 4
plemans
Guru

Re: Media streaming devices do no stay connected, weak signal on devices

Daisy chain is when the router and satellites connect like so:

router------>satellite----->satellite

 

Star configuration is thus:
satellite<------router------>satellite

 

 

Message 4 of 4
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