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Forum Discussion

Rob-'s avatar
Rob-
Aspirant
Apr 24, 2021

NETGEAR-GUEST wifi SSID broadcast from RBS50Y although this SSID is not set up on my RBR50 Router

Hi  I wonder if someone can offersome help?   When my RSB50Y is on V2.6.2.40 my main network and guest network are fine, but as soon as it auto updates to V2.6.2.104 I have a new OPEN unsecured ss...
computersteve's avatar
computersteve
Apprentice
Jul 06, 2021

This is still happening. I'm on the latest firmware & theres a phantom Guest Network being broadcast on the RBS50Y both bands 2.4/5g called NETGEAR-GUEST. 

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jul 07, 2021

Hi Rob- computersteve Radz

 

I have sent you a message. Please check your inbox.

 

Regards,
Blanca
Community Team

  • antonmazkovoi's avatar
    antonmazkovoi
    Aspirant
    Jul 20, 2021

    Hi,

     

    I have the exact same problem. There is a NETGEAR-Guest SSID broadcasted by RBS50Y (Firmware version V2.6.2.104) which I cannot remove. It is an *open* network which anyone can join successfully!

     

    I have the guest network switched off in configuration. I have factory reset several times, which does not help.

     

    Could you please let me know how the issue could be resolved?

     

    Blanca_O Is this something you could help with?

     

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jul 20, 2021

    Hi antonmazkovoi

     

    Engineering team provided us a copy of a beta firmware that might possibly fix the issue you are experiencing with your RBS50Y. If you are interested, please send me a private message with the following information: 

     

    Name:

    Email address:

    Phone number: 

    Device Serial number: 

     

    Regards, 
    Blanca 
    Community Team

  • Krakus's avatar
    Krakus
    Aspirant
    Sep 23, 2021

    I received a copy of the beta firmware that includes this fix to the guest network incorrectly being broadcast by the RBS50Y (the firmware is called "V2.6.2.104-Mysterious-Guest") and it fixed the issue, i.e. it's no longer being broadcast. I now see that there is updated firmware available: V2.7.3.22. Does this newer firmware include the guest network fix for the RBS50Y?

  • Rob-'s avatar
    Rob-
    Aspirant
    Sep 23, 2021

    I also have this beta version installed, but beware it only hides the NETGEAR_ GUEST network if you observe the RBS50Y during start up when rebooting the offending network is available for around 45 - 60 seconds then is hidden, This is not a fix just a patch. I have been advised the permanent fix will be out in Q4 but when nobody will confirm.