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Need Basement Help
Due to COVID constraints my wife has begun teaching her classes from home via Google Meets. She set up a nice work area in our finished basement, but had trouble with our WIFI there. After reading h...
- It won't allow me to use channel 36. Each time I attempted to do so the number in the box went back to 40. I've set the 5G devices variously at 40, 44, and 48. Doesn't seem to make an appreciable difference.
The router is on the main floor, next to the modem. Only the ORBI Outside satellite is in the basement.
The ORBI Outside satellite is more than 30 feet from the router.
My router is an RBR40 with 2 satellites and the added ORBI Outside. The house is roughly 3,500 square feet. The modem router has been disconnected.
The ORBI Outside satellite is more than 30 feet from the router.
My router is an RBR40 with 2 satellites and the added ORBI Outside. The house is roughly 3,500 square feet. The modem router has been disconnected.
I get the blue light when syncing, which is "strong connection" status. Do I still need to move the satellite? It's advertised as having more connection power than the typical satellites that came with the router. I thought it would be perfect for the basement.
Yes...you can keep tracking the status on the RBRs web page and see when it goes from Good to Poor. If you see Poor status then you can move the RBS back a bit closer to the RBR where the status shows good.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- Manufacturer: Technicolor
Model: TC8715DYour ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopI would configure option #2 on the modem to see if this helps...
MichaelParks26 wrote:
Manufacturer: Technicolor
Model: TC8715D
- Spectrum is my internet provider, but I long ago disconnected the router service from the modem in favor of the ORBI RBR40 system I purchased. The two were fighting one another.
MichaelParks26 wrote:
I get the blue light when syncing, which is "strong connection" status. Do I still need to move the satellite? It's advertised as having more connection power than the typical satellites that came with the router. I thought it would be perfect for the basement.This seems inconsistent with my understanding of WiFi. The FCC regulates the maximum transmit power of WiFi systems. It is unlikely that one model of Orbi will have stronger radios than other models.
With the satellite having a "Good" connection to the router, my focus is on that error message, "Move closer to the router."
Google Meets has modest requiements:
https://it.vcfa.edu/kb/google-meets/requirements-to-use-google-hangouts
Can you do a Speedtest measurement at the teaching location? (browse to http://speedtest.net)
Surely the PC meets those requirements.
Might experiment with using a different browser.
Finally, does your wife observe any problems other than the warning message? Are students complaining about bad video or sound?
- Yes, students complain about lagging and freezing.
Speed test results: Ping--46, Download--224.45, Upload--11.81. - Also, she says the school district will not allow browsers other than Google. There are 2,000 laptops working in the district, and strict rules apply for usage. She has contacted the media supervisor for permission to check the WIFI adapter drivers.
If this is a laptop, it should be possible to (temporarily) move upstairs and connect directly to the router. If the same message appears when connected to the router, then the satellite is not the cause.
