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AnnieGirl13's avatar
AnnieGirl13
Follower
Nov 14, 2019

Need help connecting ethernet cable from Orbi to docking station

Hello, all: Need you help. Pls use laymen's terms... not tech-savvy at all. We have an Orbi Sattelite RBS20 (option not available on drop down for Model).  We have one of the Orbi's connected via e...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Nov 14, 2019
AnnieGirl13 wrote:

I'm using a Dell Display link to connect my two Dell Monitors to my Dell laptop. Issue  is no internet. I've read in past posts that all I had to do was connect ethernet cable from Orbi to device and I should be good to go. However, that isn't working

Just to confirm.  This is your Orbi product: https://www.netgear.com/images/datasheet/orbi/RBS20.pdf 

If so, then "Yes, an ethernet device can be connected to either of the ethernet jacks on the back of the Orbi."

 

I suspect the issue has more to do with the Display Link than with the Orbi.  Can you give us the specific Dell model number?  You used the terms "docking station" and "Display Link".  These are separate devices? (or, the same device?)