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Need help connecting ethernet cable from Orbi to docking station
Hello, all: Need you help. Pls use laymen's terms... not tech-savvy at all. We have an Orbi Sattelite RBS20 (option not available on drop down for Model). We have one of the Orbi's connected via e...
I am probably not understanding your question/set-up but: For troubleshooting purposes, if you were to isolate the docking station and only connect the Ethernet cable from your laptops Ethernet port to the Orbi satellite Ethernet port, do you then have Internet connectivity?
The only reason why I ask is that I have a Orbi satellite located in my 2nd floor office. Initially, I was connecting my laptop to the satellite, wirelessly. However, I decided to connect my laptop to the satellite via Ethernet. I found that I had to go into my my laptops Window 10 settings (Control Panel\All Control Panel Items\Network and Sharing Center) and select the 'Change adapter settings'. I then had to select (right-click the mouse) the WiFi adapter icon and select 'disconnect'. In then had to go to the Ethernet icon, right-click the mouse and select 'connect'. If memory serves me, I had to then re-boot my laptop as well as push the 'Sync' button on the back of the Orbi satellite. I was then connected via Ethernet. See screenshot here
If you are able to connect your laptop to the Orbi satellite via ethernet (not using the dock), then perhaps the problem is with the docking station.(may need to change network settings for the dock?)
This is an interesting observation. Most of my computers with both ethernet and WiFi are "automatic". If ethernet is connected, they automatically drop the WiFi and switch to ethernet. I had not considered that the computer might require intervention to make the switch. Will keep that in mind in the future.