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John_Black's avatar
John_Black
Follower
Nov 10, 2019

Neighbor's Orbi Satellite in My Network - How to Block?

I noticed a random satellite in my network a couple days ago.  I've named my Orbi satellites, so I thought maybe ths phantom satellite was one of the satellite's original names before I renamed them....
ekhalil's avatar
ekhalil
Master
Nov 10, 2019
John_Black wrote:

............  I reset my router and set up an entirely new WiFi network - new SSID.  New password.  Left my satellites unplugged and selected the option to add them later (following the steps in the iOS app).  Despite clicking not to add satellites, neighbor's satellite showed up again.  The app scans for satellites, found his, and added it again...

............

 

The neighbour's satellite has your backhaul's password so it will always manage to connect to your router unless either (1) the satellite is factory reset or (2) you change your backhaul password:

  1. You can factory reset a "remote" satellite by telneting to it and keying the following commands:
    • config default
    • config commit
    • reboot
  2. You can generate a new backhaul password in the web GUI under >> ADVANCED >> Advanced >> Wireless Settings >>