NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear Orbi and HomeKit Issues
Hello:
I am using the Netgear Orbi in my home since January 2018. I have the Orbi Router (RBK50) at one end of my home and the Orbi Satellite (RBS50) placed at the other end. Over the past mo...
You might try this and see if you can keep v10 on your system to make the HomeKit work:
https://community.netgear.com/t5/Orbi/RBS40-firmware-V2-2-1-210-failed-what-next/m-p/1650247#M43189
I would presume that NG and Apple need to review this and either one come up with a good working and continued stable solution for HomeKit users.
I am quite frustrated and just wanted to add that I am having issues with the latest firmware and HomeKit as well.
Bought Orbi just yesterday and I am quite upset that I spend so much money just ending up with HomeKit not working anymore.
If I disconnect Orbi and reinstall the old WiFi setup, HomeKit works again.
Bought Orbi just yesterday and I am quite upset that I spend so much money just ending up with HomeKit not working anymore.
If I disconnect Orbi and reinstall the old WiFi setup, HomeKit works again.
I'm having the same issues as described. This is the second time this has happened this year and it's quite frustrating. It happened in May when they released an update the created the same effect as what is happening now. I had to get a special FW update directly from a NG employee through the forum. I didn't drop $$$ on this router for it to break half of my stuff every 4-5 months. Now I have to turn off my satellite which helps the symptoms a little until they release a new FW. I just don't understand how this is acceptable.
Add me to the list of those having trouble on the latest firmware with the Orbis and HomeKit devices. REALLY annoying.
I have the same issue with Philips Hue lighting; the Routines I have set simply don't trigger and it's getting worse i.e. more regular to the point that the Routines now fail more often than they work. I have rebooted and reconfigured everything but still the problem persists.
Out of interest, I've been playing around with this and discovered that the HomeKit devices are more likely to work if the device acccessing them is NOT on the wifi network. e.g. I put my iPhone Xs into LTE-only (wifi off), and then I can usually access all my devices. However, when connected to the Orbi WiFi, many of my devices often don't respond in the Home app (though they often work in the original manufactuer's app - e.g. August locks).
What's going on here, Netgear?
Just an update on my issues. I found that with an iOS 12 update (12.1.1 I think) it helped fixed some of the issues I was having. Every now and then it gets a little weird, but I noticed a significant change at that point. So I'm not sure if Netgear's udpate fixed something that was coming in Apple's iOS 12.1.1 update, or what...but with everything up to date things have been working much better.
Thanks for letting us know. Glad its working better. I've hear people having issues with iOS v12 in some cases.
Have you seen any wifi issues or app operation issues with iOS v12?
ahann wrote:
Just an update on my issues. I found that with an iOS 12 update (12.1.1 I think) it helped fixed some of the issues I was having. Every now and then it gets a little weird, but I noticed a significant change at that point. So I'm not sure if Netgear's udpate fixed something that was coming in Apple's iOS 12.1.1 update, or what...but with everything up to date things have been working much better.
