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Netgear Orbi satellite RBS50 not syncing to Orbi router (RBR50)
Netgear Orbi satellite RBS50 not syncing to Orbi router (RBR50) after overnight automatic firmware update many months ago. So, why didn’t I try to solve the issue when it happened you might ask? Well,...
- After trying to add a support ticket & then call Netgear 2 separate times with no luck receiving support, I became more frustrated about how Netgear doesn’t seem to have a way to contact them once your 90-day support after purchasing a product is up unless you fork over money. Considering this was a random event where Netgear pushed a software update overnight, which seemingly bricked my RBS50 satellite, I’d think the company would be willing to help out in that case, but that’s not what I discovered.
Anyway, I was determined more than ever to get the RBS50 satellite working again with my RBK53 system. After trying various hard resets and configurations, I hooked my non-functioning RBS50 to my working RBS50 with an Ethernet cable. Then, before I turned on the non-working RBS50, I held in the sync & reset buttons, and at the same time, turned the RBS50 on. The back light initially turned red, started blinking, and then turned off. I let go of all the buttons, and somehow the satellite rebooted and connected to my system. I really do t know how or why this fixed my satellite from connecting to my system, but it did! Problem solved.
I set the Ethernet cable up between the RBR50 & the RBS50. I then I tried to connect to http://192.168.1.250/ wirelessly, and also with an Ethernet cable connected from my computer to the RBS50, and both times on FF I received the message: “Firefox can’t establish a connection to the server at 192.168.1.250.”
Since the web interface of the RBS50 satellite is not responding, I suggest doing a factory reset of it by pressing the reset button on it for 15-30 seconds and then attempt to resync it with your RBR50 router.
- Hi tomschmidt,
Thanks for the response. That’s a good idea that I already tried and the RBS50 satellite would not sync to the RBR50 router.- I’m at a loss at this point as what to do. My Orbi system (RBK53) is out of warranty, however, considering this happened when an automatic update was pushed to my system overnight and then one of my satellites (RBS50) not only wouldn’t sync to the router, but it will pulse slowly white indefinitely, any suggestions on what my next steps might be?
I also wanted to make sure I mentioned the RBS50 satellite doesn’t respond to holding in the factory reset button on the back of the unit. The led will blink orange on the back, but once I let go of the reset button the RBS50 continues to slowly pulse white.Sounds like this one satellite is just bad and needs to be replaced.
j1n wrote:
I’m at a loss at this point as what to do. My Orbi system (RBK53) is out of warranty, however, considering this happened when an automatic update was pushed to my system overnight and then one of my satellites (RBS50) not only wouldn’t sync to the router, but it will pulse slowly white indefinitely, any suggestions on what my next steps might be?
I also wanted to make sure I mentioned the RBS50 satellite doesn’t respond to holding in the factory reset button on the back of the unit. The led will blink orange on the back, but once I let go of the reset button the RBS50 continues to slowly pulse white.
