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Forum Discussion
New router can’t connect to orbi
Hi it’s the rbr50 v2
We have just had the latest virgin media hub 4 installed. Orbi was working great before then.
We have the orbi connected to the new hub 4 router from virgin. Thanks!
We have just had the latest virgin media hub 4 installed. Orbi was working great before then.
We have the orbi connected to the new hub 4 router from virgin. Thanks!
The virgin hub 4 has its own integrated routing functions. That can put you in a double nat.
couple things you can do to fix it. (only use 1 method)
1. put the vigin hub in modem only/passthrough mode. It disables its router function. Contact your isp for help with this.
2. put the netgear in access point mode. disables a few features on the orbi but leaves wireless and ethernet working.
3. put the netgears ip address into the virgin hubs dmz.