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Forum Discussion
GregCook
Apr 26, 2020Guide
New to Orbi - RBK50 / RBR50 V2 - rebooting often
Hi All new to orbi and coming from a d7000 Have the RBK50 kit. Live in New Zealand. Have set up the router, did a factory restore and installed 2.5.1.8 firmware. Ran the unit withou...
theoak
Apr 28, 2020Luminary
So, sadly, I am experiencing random reboots. I have tried 2.5.1.8, 2.5.1.16, and I have even downgraded to 2.3.5.30. Random reboots on all.
Support had me:
1. Change to channel 11 and 44.
2. Swap a power adapter between one of the satellites and the router.
3. Have the Orbi update me to what it wanted it to ... which was 2.5.1.16. Hence the update file came from where ever the Obri pulled it from, versus me manually downloading and applying the update. So the system ended up updating from 2.3.5.30 to 2.5.1.16.
Lets see what happens ...
Maybe the above ideas may help you.
FURRYe38
Apr 28, 2020Guru - Experienced User
Does this happen wtih Voxels FW as well?
Happens with the RBR online connected with RBS OFF?
Happens with the RBR disconnected from the ISP modem/ONT?
theoak wrote:So, sadly, I am experiencing random reboots. I have tried 2.5.1.8, 2.5.1.16, and I have even downgraded to 2.3.5.30. Random reboots on all.
Support had me:
1. Change to channel 11 and 44.
2. Swap a power adapter between one of the satellites and the router.
3. Have the Orbi update me to what it wanted it to ... which was 2.5.1.16. Hence the update file came from where ever the Obri pulled it from, versus me manually downloading and applying the update. So the system ended up updating from 2.3.5.30 to 2.5.1.16.
Lets see what happens ...
Maybe the above ideas may help you.