No signal on my rbs40v

[Mr_bwd]

Sinds last year i have the orbi rbk 50 (rbs50 and rbr50). last month I bought the rbs40v voice. The voice has been placed on the older rbs50 place and is often falling away in the connection. I have tried to put it closer but its the same. The locations of the orbi are on the ground floor the rbr50 with the isp. The first floor rbs 50 and The place of the rbs40v is on the 2nd floor. When it works it is a great product. The problem is only with the rbs40v.

I have tried to reinstall, factory reset, replace the satellite.
Any other suggestions?

[CrimpOn]

Can you please report if the feature "Daisy Chain" is checked?

On the Orbi web interface, the Advanced Tab, Advanced Settings, Wireless Settings.

About 2/3 down the page, under the heading "Backhaul Technology".

The distance from ground floor to 2nd floor may be too far to get a good signal.

[Mr_bwd]

Yes, Enable Daisy-Chain Topology is checked

[FURRYe38]

Something to post about the Orbi w Voice forum:

https://community.netgear.com/t5/Orbi-Voice-WiFi-Meets-HiFI/bd-p/en-home-orbi-voice