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Forum Discussion
gabier1
Jan 04, 2019Aspirant
ORBI: Can't see the connected devices in AP mode.
Hello,
I have devices wired directly to the Internet provider's box (Orange LiveBox) and others connected wireless to the Orbi system. I needed to have all these devices on the same network, and m...
- Jan 04, 2019
No you don't have to factory reset, you can go in and log in to the Orbi routers web page and navigate to Advanced Tab/Advanced Settings/Router and AP mode.
gabier1 wrote:
Thank you for replyThe manufacturer is SERCOMM (a Taiwan based company) and the router's model is Livebox 4. It was designed for the french ISP Orange.
I understand you advise to reinstall the AP Mode of the Orbi system.
In order to do this I have to reset the ORBI to the manufactury defaults (in order to reaccess the interface) and then apply the manual to switch to AP Mode. Unless you know a more simple way to achieve the re-installation.
:) gabier
FURRYe38
Jan 04, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
IF the devices are connected to the orbi are getting a 10.something IP address, this means the Orbi router is probably not configured correctly for AP mode.
To configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
- gabier1Jan 04, 2019AspirantThank you for reply
The manufacturer is SERCOMM (a Taiwan based company) and the router's model is Livebox 4. It was designed for the french ISP Orange.
I understand you advise to reinstall the AP Mode of the Orbi system.
In order to do this I have to reset the ORBI to the manufactury defaults (in order to reaccess the interface) and then apply the manual to switch to AP Mode. Unless you know a more simple way to achieve the re-installation.
:) gabier
- FURRYe38Jan 04, 2019Guru - Experienced User
No you don't have to factory reset, you can go in and log in to the Orbi routers web page and navigate to Advanced Tab/Advanced Settings/Router and AP mode.
gabier1 wrote:
Thank you for replyThe manufacturer is SERCOMM (a Taiwan based company) and the router's model is Livebox 4. It was designed for the french ISP Orange.
I understand you advise to reinstall the AP Mode of the Orbi system.
In order to do this I have to reset the ORBI to the manufactury defaults (in order to reaccess the interface) and then apply the manual to switch to AP Mode. Unless you know a more simple way to achieve the re-installation.
:) gabier
- gabier1Jan 04, 2019Aspirant
Yes I did it and now it works as it should. I did not know I could access the ORBI router once it was in AP mode.
Also I do not understand why it had gone back to router mode. Is this possible if there is a loss of power or any other disturbance ?
Thanks for help.