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Forum Discussion
ORBI - How do I connect a device that only supports 2.4Ghz?
I have an ORBI RBR20 router with two RBS20 satellites, and I am trying to connect a smart garage door opener, which only works with 2.4Ghz. Is there a way to force a 2.4Ghz connection?
Try this method which works for most IoT devices that require your smart phone to also be on the 2.4GHz frequency to configure their WiFi.
- Launch a web browser from a computer or mobile device that is connected to the Orbi network.
- Enter orbilogin.com or 192.168.1.1
- The login window opens, enter username "admin" and the password that you configured for your router
- Click Advanced > Advanced Setup > Wireless Settings.
- Lower down the transmit power control of the 5 GHz to 25% and click Apply to save the settings.
- Move away from any Orbi device Router/Satellite or you may consider powering off the satellite if your IoT devices are still able to detect the WiFi from the Orbi while the satellite is off.
- If you've confirmed that your smartphone is connected to 2.4 GHz band, try connecting your IoT device to the Orbi network.
- If it works, put back the 5 GHz transmit power control to 100%.
Rather than reduce the transmit power, I prefer to Uncheck the box "Broadcast SSID" for the 5G network.
Every device that is already connected will remain connected.
On the smart phone, I "Forget" the Orbi SSID.
Then search for WiFi and "surprise" find the Orbi SSID being broadcast at 2.4G.
Connect the phone.
It takes the Orbi "Attached Devices" several minutes to confirm that the phone is indeed connected at 2.4G.
Perform the setup.
Reverse the process. (Enable Broadcast. Forget. Search. Connect.)
