ORBI - LG TV (wifi 5ghz) only connects to 2G.

Is your TV connected to the router or satellite?  It most likely is connecting to the router, as it is the first WiFi that the TV sees any time that the router reboots.

If so, then you have encountered one of the Orbi's design flaws.  The routers WiFi is enabled long before the satellites WiFi for clients to bind to.  Smart TVs are not expected to roam, so they will bind to the first WiFi signal they see, and will not look for a stronger signal unless they are rebooted.  So your only way to get them to bind to your closer satellite instead of the router is to reboot (power cycle) the TV.

I likewise have this issue with an IP camera and smart garage door opener at my home.  My workaround for them was to add a smart plug on the power for each.  I have a UPS on my router so it should not loose power unless I have a long power outage, so I typically will know when I have rebooted my router.  So when I do reboot it, I will then power-cycle the smart plugs for my garage systems so that they bind to the closer satellite instead of the weaker signal from the router.

A possible workaround is to reduce the power of the 2.4GHz signal so that they TV binds to the 5GHz signal instead.  Try 50% or 25% power levels to see if that helps without affecting other devices.  This workaround did not work for me, as I had to reduce to 25% before my garage would bind to the closer satellite, but then other 2.4GHz devices throughout the house had poor signal as well.

NG could probably correct this issue in their firmware, I submitted a ticket to them for the issue and they said they do not plan to fix it.  I do not know if other vendors mesh systems suffer from this same issue.

Ckj4  I am not sure if we were running into the same issue, but the same thing kept happening to me even with my TV less than 10 feet away from the main router.  In my search this was the only one that popped up so thought I would share my hopeful work around.

I contacted support and went through changing the 2.4GHz channel as well as reducing the 2.4GHz signal strength down to 25% with no luck. I finally went through my attached devices and realized that the dhcp was causing a IP reservation clash with my epson printer which only connects on 2.4GHz.  After manually changing the IP address on the TV, it connected on 5GHz.

I setup IP reservations on the router, rebooted both the router and the TV, and so fat through multple TV power cycles it has continuously connected to 5G this evening.  The truth will be if it stays that way ... but in the interim, if you are still struggling with this, try to set an IP reservation for the TV and see if that helps.

I asked NG to keep the case open as the IP reservation clash is absolutely a bug (although they wouldnt agree at the time).  

Any progress on this? 

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Ckj4 wrote:

LG Smart TV has 5ghz wifi capability.  LG TV only connects to 2.4G and data connection drops in and out (<20mps).  Tried old Nighthawk with 5ghz only and LG TV connected and had over 100mps.  ORBI router (first floor) is about 60' away (LG on fist floor) and one satellite (2nd floor) 30' away.  There is a lot of discussion on separating 2.4/5ghz, but this is my only issue.  Most 5g devices connect to 5g and old device connect to 2.4g, as expected.  LG has been no help, as the TV works fine. 

1) is there a way to force LG to 5ghz only?

2) is there an easy way with the App or Router webpage to manually connect LG to 5g?

Any ideas or help is appreciated, and not one to "get techy and change code". 

Thanks.

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