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Forum Discussion
Ckj4
May 21, 2020Aspirant
ORBI - LG TV (wifi 5ghz) only connects to 2G.
LG Smart TV has 5ghz wifi capability. LG TV only connects to 2.4G and data connection drops in and out (<20mps). Tried old Nighthawk with 5ghz only and LG TV connected and had over 100mps. ORBI ro...
royhova
Jul 07, 2020Aspirant
Ckj4 I am not sure if we were running into the same issue, but the same thing kept happening to me even with my TV less than 10 feet away from the main router. In my search this was the only one that popped up so thought I would share my hopeful work around.
I contacted support and went through changing the 2.4GHz channel as well as reducing the 2.4GHz signal strength down to 25% with no luck. I finally went through my attached devices and realized that the dhcp was causing a IP reservation clash with my epson printer which only connects on 2.4GHz. After manually changing the IP address on the TV, it connected on 5GHz.
I setup IP reservations on the router, rebooted both the router and the TV, and so fat through multple TV power cycles it has continuously connected to 5G this evening. The truth will be if it stays that way ... but in the interim, if you are still struggling with this, try to set an IP reservation for the TV and see if that helps.
I asked NG to keep the case open as the IP reservation clash is absolutely a bug (although they wouldnt agree at the time).