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Forum Discussion
tonypap
Apr 09, 2018Tutor
ORBI LOSES/DROPS INTERNET CONNECTION
RBR50 keeps losing internet connection. All devices are conntected to the orbi WiFi but there is no internet connection. The internet connection is dropped mulitple times per day. I currently have...
FURRYe38
Apr 09, 2018Guru - Experienced User
What port is the Orbi connected to the other host router? if WAN port, try LAN port instead.
What channels are you using? Try 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
What Mfr and model# ISP modems are you using? Any built in routers here by chance?
If you upgraded FW, was a full factory reset performed on the router and Satellites then set up from scratch? if not, please try this and set up from scratch.
tonypap
Apr 13, 2018Tutor
I tried all of those things. I upgraded FW to 2.1.3.4, did factory reset on both ORBI and router from ISP. Started from scratch TWICE and still having the same problem. It’s SO annoying. At this point it might have to eat the cost and buy an EERO.