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Forum Discussion
ORBI LOSES/DROPS INTERNET CONNECTION
RBR50 keeps losing internet connection. All devices are conntected to the orbi WiFi but there is no internet connection. The internet connection is dropped mulitple times per day. I currently have...
Hello Netgear,
When you suggested: "Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz." - how can I know which channel is available? Would you suggest any software for that?
Another thing: I cannot setup my ATT router as bridge because this is not supported by ATT. I did setup Orbi as router now and I already had a drop in the connection. My last attempt before requesting a new product is setting up the channel manually, so please let me know how I can check the channels.
Unfortunatelly, we are running out of solutions here )-: and I am very unconfortable with the price I paid for Orbi Router + 2 satellites to solve my dead spots at home.
I already put myself available to be a beta tester from Netgear for Orbi firmwares, but I no longer can survive with dropping the interner 4-5 times a day...
Thank you
Use of Wifi scanners:
https://itunes.apple.com/us/app/network-analyzer-lite-wifi/id562315041?mt=8 Free
http://www.nirsoft.net/utils/wifi_information_view.html Free
https://www.acrylicwifi.com/en/wlan-software/wlan-scanner-acrylic-wifi-free/ Free
https://lizardsystems.com/wi-fi-scanner/screenshots.php
http://nutsaboutnets.com
http://www.metageek.com/products/inssider/ Pay app.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, LAN to LAN and configure AP mode on the Orbi router.
revangel wrote:
Hello Netgear,
When you suggested: "Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz." - how can I know which channel is available? Would you suggest any software for that?
Another thing: I cannot setup my ATT router as bridge because this is not supported by ATT. I did setup Orbi as router now and I already had a drop in the connection. My last attempt before requesting a new product is setting up the channel manually, so please let me know how I can check the channels.
Unfortunatelly, we are running out of solutions here )-: and I am very unconfortable with the price I paid for Orbi Router + 2 satellites to solve my dead spots at home.
I already put myself available to be a beta tester from Netgear for Orbi firmwares, but I no longer can survive with dropping the interner 4-5 times a day...
Thank you
- Just installed and setup an SRR60 and Satellite and every few minutes the internet connection drops. Very frustrating, especially with the amount of money spent on this. On initial setup I updated FW to 2.1.4.16. What should I do? Not sure if it's the satellite or the hub.
You need to post about this here:
https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/bd-p/en-business-orbi-pro
Ahartong wrote:
Just installed and setup an SRR60 and Satellite and every few minutes the internet connection drops. Very frustrating, especially with the amount of money spent on this. On initial setup I updated FW to 2.1.4.16. What should I do? Not sure if it's the satellite or the hub.I recommend posting in the Orbi Pro forum since you have the pro version:
https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/bd-p/en-business-orbi-pro
Ahartong wrote:
Just installed and setup an SRR60 and Satellite and every few minutes the internet connection drops. Very frustrating, especially with the amount of money spent on this. On initial setup I updated FW to 2.1.4.16. What should I do? Not sure if it's the satellite or the hub.