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Forum Discussion
jerich0
Apr 15, 2020Aspirant
ORBI RBK50 ethernet backhaul is not working - help
I have an existing RBK50 setup with 2 RBS50 satellites connecting via wireless to the RBR50, this setup is working great, but because of working from home, i've had to set up a home office in the bas...
OrbiBenR
Jul 14, 2020Tutor
I have the GS908 as well. I had to disable the loop back monitoring to get it to work.
jerich0
Jul 15, 2020Aspirant
OrbiBenR wrote:
I have the GS908 as well. I had to disable the loop back monitoring to get it to work.
OrbiBenR Thanks for the advice! i just turned off loopback on all my GS908 (there are 3 of them) in my home network, connected an ethernet cable to the RBS50, and i'm still seeing 5G connection on the web UI on the RBR50, as well as a purple dot using the mobile app. The router continues to work, but i'm not sure if its actually using the ethernet backhaul.
all i did was turn the RBS50 off, plug in a cable to the switch, then turn it back on. I'm hoping it would just pick up the ethernet backhaul, but it didn't - is there a different way to do this? i don't want to reset the entire mesh if possible.
thanks
- FURRYe38Jul 15, 2020Guru - Experienced User
Is IGMP and any green ethernet features on the switch disabled as well?
Best way to connect RBS is to wirelessly connect them first to the RBR. Once they are connected, then connect the ethernet cable between the RBR and RBS while the RBS is still ON. Then the connection will change over by itself if the connection thru the switch isn't inhibiting. You may want to try a different switch if you can't get the status to show a wired connection to the RBS.
- jerich0Jul 15, 2020Aspirant
FURRYe38 wrote:Is IGMP and any green ethernet features on the switch disabled as well?
Best way to connect RBS is to wirelessly connect them first to the RBR. Once they are connected, then connect the ethernet cable between the RBR and RBS while the RBS is still ON. Then the connection will change over by itself if the connection thru the switch isn't inhibiting. You may want to try a different switch if you can't get the status to show a wired connection to the RBS.
yes loop detection off, IGMP off. Power savings Off. I'm still getting a purple dot in the mobile app and 5G in the webUI. Frustrating. I bought netgear switches thinking this would "just work". sigh.
- FURRYe38Jul 15, 2020Guru - Experienced User
Can you confirm that the RBS connects wired with out the switch in between? If the status shows as wired with the RBS directly conencted to the RBR then the issue is either a bad LAN cable or the switch is causing the problem.
- OrbiBenRJul 15, 2020TutorCorrect. IGMP and all green settings also disabled. As is monitoring.
- OrbiBenRJul 15, 2020TutorI disabled all IGMP, I disabled all energy savings, I disabled diagnostics, and disabled loop back. Then I just power cycled the network switch and the image in the Orbi app changes from dotted line (wireless backhaul) to solid line (wired backhaul). Note my Orbi Voice is wired but I don’t have the RBS in a room yet with Ethernet so I need to wire that room first.