ORBI RBR20 CONNECTION ISSUES AFTER UPDATING TO V2.5.1.16

[SATCHIRATOR]

I just updated my Orbi RBR20 router to the latest firmware version V2.5.1.16 and i have a big connection issue which is the router keeps rebooting every 10 seconds, knowing that before this update my system worked extremely good, even trying to manually update with the ethernet cable the router keeps rebooting, so please if any one can help me to solve this issue, im really lost

Thank you.

[FURRYe38 · Accepted solution]

I would make contact with NG support to see what options are available to you. 

Good Luck. 

[plemans]

Have you tried factory resetting? maybe an old setting is putting it in a loop. 

While its powered on, push and hold reset for 7-15 seconds. You'll need to re-run setup. 

[SATCHIRATOR]

YES  i did it but nothing happened always the same issue

[plemans]

you can try recovering it via tftp.

 are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

[SATCHIRATOR]

thank you for the answer and help; i downgraded the vesion of the firmware but the router keeps rebooting over and over again every 10 seconds.

[FURRYe38 · Accepted solution]

I would make contact with NG support to see what options are available to you. 

Good Luck. 

[SATCHIRATOR]

IT SEEMS THAT THE PROBLEM CAME FROM THE SATTELITE, yesterday i've tried to turn on the router without the satellite and it worked fine but when i turn on the satellite there where the problems begins and the router keeps rebooting so i guess the issue is related to the connection between the satellite and the router.

[FURRYe38]

So even a reset of the RBS and re-sync is causing this problem? 

Possible faulty RBS. 

Distance is 30 feet or more in between the RBS and RBR?