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Forum Discussion
Huntzman
Jun 11, 2018Guide
ORBI RBR40 Not Connecting to new Modem
I have an ORBI RBR 40 (main unit w/ 2 satelites). Last night a huge storm came through and blewout my modem. I replaced it this morning and went to reconnect it, but now the ORBI won't link. Have tri...
- Jun 16, 2018
Huntzman wrote:
I'm going to try that tomorrow st_shaw - I already put away the cable and my brain is toast right now. I'm pissed about not being able to game tonight and vent my rage *LOL*
It's killing me that I had zero issues before, and now nothing but........
Right now I have the Orbi (yellow port) wired into the LAN1 port, so tomorrow I will disable the wireless setting on the Zhone and see if that corrects things.
Sounds good. After disabling wireless on the Zhone make sure you log into the Orbi interface and switch from Router mode to Access Point mode. It's under Advanced, Advanced Setup, Router/AP Mode.
Huntzman
Jun 12, 2018Guide
It's making me scratch my head as well.
I got up this morning and my computer (desktop standalone) was not connected. It normally connects to the ORBI, but I noted that the Modem was showing as not being connected (little yelow caution sign). When this happens I normally reboot everything and it's fine, but not this time. My son, whos PS4 is hardwired to the ORBI was connected, so I knew that was working. I contacted my ISP and they did a line test and she aid that it appeared as if the Wi-Fi aspect wasn't working and told me to swap out modems. They gave me a new one, not the exact model, but now the unit name and password are different from the old modem. Could this be the reason why the ORBI isn't connecting ? If it could be, how do you change it ?
FURRYe38
Jun 12, 2018Guru - Experienced User
Whats the Mfr and model# of the new modem?
Is this DSL or cable ISP?
Huntzman wrote:
It's making me scratch my head as well.
I got up this morning and my computer (desktop standalone) was not connected. It normally connects to the ORBI, but I noted that the Modem was showing as not being connected (little yelow caution sign). When this happens I normally reboot everything and it's fine, but not this time. My son, whos PS4 is hardwired to the ORBI was connected, so I knew that was working. I contacted my ISP and they did a line test and she aid that it appeared as if the Wi-Fi aspect wasn't working and told me to swap out modems. They gave me a new one, not the exact model, but now the unit name and password are different from the old modem. Could this be the reason why the ORBI isn't connecting ? If it could be, how do you change it ?
- HuntzmanJun 12, 2018Guide
The new modem is a Zhone Technologies Model #6729-W1-NA0CC
The incoming DSL line is from my phone company
- FURRYe38Jun 12, 2018Guru - Experienced User
Is this the modem?
http://dasanzhone.com/product/vdsl2-6729-w1/
Regarding Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, LAN to LAN and configure AP mode on the Orbi router.- HuntzmanJun 12, 2018Guide
Yes, it is........ but here is the other issue, I feel like a complete technological idiot. So I don't have a clue as to how to accomplsin anything you wrote. I'm "pretty sure" the old setup was Lan to Lan, but not sure how to determine if the ORBI is in AP mode. I've gone through the app, but I have seen nothing there to help.