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Forum Discussion
ORBI RBR50 Internet Connection keeps Dropping
Hi, Model: ORBI RBR50 w/ 1 sat Firmware: V2.0.0.74 OS: Win7, Android First, I appologize for starting yet another thread on this subject. Second, I'm not a network expert...know enough to b...
Sounds like you have two routers inline to each other. You should either change the ISP router to a Bridged modem mode (ask your ISP) that will make the Orbi the router, or change the Orbi to AP mode.
Since my ISP router was causing issues before that required a reboot daily pretty much I personally set the ISP to bridged, and the Orbi as the router. My connection has been rock solid for the last month with no unscheduled disconnects.
aaz,
Thanks so much for the reply. You are correct, a detail I failed to mention in my original submission is that the both the ORBI and the modem are acting as routers. After submiting my message I stumbled across a site where the disconnect issue was cleared up by setting the ORBI in AP mode, which I've had just done before you message arrived. I'll see if the simple solution works. If not, then I'll look into following your suggestion.
Again, thanks very much. You've been very helpful
Peter
Update: Still dropping after setting Orbi in AP mode. I'll try setting the modem/router to bridge mode and the Orbi back to router. Will also try rebooting everthing before changing modes. Never know, may help.
Will update later with results.
Hi myfathersson,
Curious if your Orbi issue is resolved? I'm facing the same problem and have an identical setup, firmware version as you do.
Thanks,
DX
DX,
Since changing the ORBI to AP mode, turning off wifi on the modem and rebooting everything from the wall in, I have seen improvement. I'm still getting dropouts, but far fewer.
The next step is to reverse the roles of the modem and the ORBI, putting the ORBI back into router mode and putting the modem into bridge mode. The problem is, the little research I've done to date has shown that the modem provided by my ISP--a Sage F@st 5250--doesn't have a bridge mode setting, but that with some messing around you can get it to behave in a similar fashion. I'm not an expert so messing around is not a light thing for me. I haven't gotten around to doing anything about this...busy, busy, busy. Sorry I don't have better news.
My networking skills and knowledge are not such that I can solve problems quickly. If anyone has suggestions for how to diagnose the problem using logs and other tools I'd appreciate hearing from you. I still don't know if the issue lies with the modem, the ORBI or my network config.