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Forum Discussion
XTerra1000
Mar 31, 2020Tutor
ORBI RBR50 experiencing "[Internet disconnected]" just in the last 1-2 weeks. Maybe recent firmware
I have RBR50 and for a year had no issues. However just in the past 1-2 weeks I've seen daily disconnects where I the Wifi connection is fine but the Internet connection to the RBR50 appears to have ...
- Apr 09, 2020
Sorry for the delay but i'm back to report that disabling Circle in my router config appears to have corrected the disconnect/DNS issue that I was experiencing. It's now been a week or so since making the change and I have had zero instances of the "[Internet disconnected] in my router logs from 4/3/2020 thru 4/8/2020
This is good news and bad. The interesting thing is that before my last firmware upgrade, I had been running Circle with no problems. So I'm still suspicious that something related to running v2.5.1.8 and Circle together, results in the issue.
For now, i'll go cancel my Circle subscription but if a future firmware update is released, I'll likely try re-enabling Circle and see if the issue returns.
Also, I run my router and single RBS50 about 40 ft apart (RBR50 in the garage and RBS50 on the same floor in the kitchen) since someone asked about distance between the two.
Thanks all for the quick offers/input to help and suggestion to try disabling Circle as it appears to have worked.
CrimpOn
Mar 31, 2020Guru - Experienced User
This community forum is full of people describing "issues" since their Orbi's updated to 2.5.1.8. This is really puzzling because some of us have been on 2.5.1.8 for a couple of months and have zero problems.
Often, a temporary solution is to power the Orbi on/off.
Others have found that opening the Orbi web interface and clicking the "Test" button at the top of the screen brings back the internet.
Some have downloaded the firmware for 2.4.5.30 and manually loaded it on the Orbi.
I am not entirely certain how to prevent the Orbi from "updating itself" again.