What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Reset the Orbi router and wire connect a PC to the back. Use a web browser and walk thru the setup wizard at orbilogin.com or 192.168.1.1
Let us know if this works any.
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
@dsmdmp wrote:
I have no internet when I chose the Orbi wifi - I have reset the modum and Orbi but still nothing
