NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

SteffenDK's avatar
SteffenDK
Aspirant
Apr 28, 2019

Orbi AC3000 slow speeds

Hi. We have connected the orbi AC3000 router to our fiberbox. We meassure the speed from the fiberbox directly to the speed provided by our ISP, but when we connect the orbi and test the speed thro...
SteffenDK's avatar
SteffenDK
Aspirant
Apr 28, 2019

I have tried to attach a picture of the comega box. I can’t see any model number on it.

 

the Orbi was reset when we switched ISP. The firmware version is the newest one.

SteffenDK's avatar
SteffenDK
Aspirant
Apr 29, 2019

Hi again all. 

 

I just tried for fun to log on my orbi router because I have heard something about QoS settings. So tried to go there and run the speedtest that is located there. This give my speed to 477,8 down and 541,44 up, which is much closer to the 500/500 plan I have. So why on earth can't I reach these numbers when doing a speedtest connected directly to my orbi router with a wire?