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Forum Discussion
Orbi Access Control Not Working Properly (since FW update?)
Since I got my Orbi RBK50 (RBR50 router with RBS50 satellite) well over a year ago, I've been using Access Control set to "Block all new devices from connecting" until I specifically approve. Last w...
michaelkenward , you wrote:
> This is what people warn against. If you reload saved settings it can resurrect bugs.
This is a recent issue, and I have configuration files going back to my beginning with the Orbi (June 2017), and the second most recent one is form March 29 — before this problem began. So, assuming my other, less-nuclear fix doesn’t work, I have a backup from when things were known to be working well.
I’ll post the outcome to this thread as soon as implement something (won’t be today).
If you've been using the same config since 2017, thre maybe lingering code or configurations that may not work well with newer FW. Thus a factory reset maybe needed. Yes we know a reset shouldn't be needed however well documented posts show that resets have fixed issues after FW updates. Factory reset, setup from scratch and test. If it's good, save off a NEW backup config to file.
FURRYe38 michaelkenward and CrimpOn , I have an update. Recall that I wanted to avoid starting from scratch, and the common element in this problem was that I had approved the two newly-added devices from Orbi iOS (iPhone) app. So, disconnected the two newly-added computers (the Windows machine was hibernated, the Mac was shut down). Then, from the Web interface, I deleted the two access control entries corresponding to the downed machines, I then manually created "Allowed" entries for those two machines (by MAC address), and then broght them back up. And all is well.
This suggests (does not prove) that the culpret was the iOS app -- that by allowing them via that app, I created corrupted entries in the Access Control table. Clearly more research is needed, but thus far, 100% of the cases (all two of them) where I used the iOS app to approve them created this problem.
I would hope someone from Netgear might look into this -- especially since I see other threads
Thanks for letting us know about this. Please post about this here in the Orbi app forum as well. https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
We'll have NG review this.
I've had the same problems and worse with access control.
The orbi has been a nightmare ever since FW update.
No response. No updates. No fixes.
No Confidence.
- Based on my prior experience with this problem (which has not reoccurred in quite some time) that you delete all permissions (except the one for the device you are using to make the changes — delete that one later) and rebuild the access list. A firmware update will not be able to recover database entries that were previously corrupted, only prevent new ones from going that way.
