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Orbi WiFi 7 RBE973
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Orbi Android App connection issue

DannoUK
Aspirant

Orbi Android App connection issue

Hi everyone,

 

I've just picked up the Orbi RBK53 pack and am having some issues with the Android App.

 

I set up the RBK50 and satellites using my laptop and all is working ok after quite a few teething isses. The Orbi router is set in AP modfe as my Asus modem/router is handling DHCP.  The Orbi router has been assigned an IP address from the Asus which is not 192.168.1.1 as this is already in use by the Asus itself.

 

I have installed the Android app on my phone and made sure I am on the Orbi wifi network but it won't connect. I have a suspicion this is because the app is looking for the Orbi router on 192.168.1.1 which of course is the IP of my Asus. Is there anyway around this if this is the case? Seems a bit rubbish if you can only use the app if the Orbi router is set to the default IP.

 

Thanks

Dan

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 3
FURRYe38
Guru

Re: Orbi Android App connection issue

Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.

Message 2 of 3
DannoUK
Aspirant

Re: Orbi Android App connection issue

No problem.

Thanks.
Message 3 of 3
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