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Solved
Orbi Firmware 2.3.1.60
Welp, anyone have any notes on this thing? It's already downloaded to my router and satellite waiting for me to pull the pin.
Hi,
Just for information, when you're in the Firmware Update page and it downloads new firmware to install, the version number next to both the router and the satellite is a clickable link.
If you click the link, it will show you the release notes of all changes between your currently installed firmware and the update.
Although, this "feature" is not hidden, it's not always obvious that it's there either.
Hmmmmm, I rest my case, it seems your issues are all related to compatibility issues rather than Netgear h/w being 'junk'. The problem is mostly down to 'standards' accross the industry.
For example, my Ring camera and doorbell battery devices suffered issues when I first set my Orbi mesh network up. Thisi was resolved by adding another Ring Chime Pro to the Ring network so I had one near each battery device. My Nest battery home protect smoke / CO2 alarms didn't work initially and kept loosing their connection. After some 'googling' I found someone who had solved the problem by resetting each Nest alarm back to their default factory settings and then reconfiguring them to the new n/w. Since then they have not disconnected again. My Canary camera occaisionaly disconnects, but will re-connect a short time later so no biggy there. As to all my other devices (Amazon, Hue, Sky, heating thermostats), and I currently have 32, they all seem to be coping fine.
I assume you've tried reserving their IP addresses?
Finally, I took my service providers (BT) router / modem out of the equation and connected my Orbi router directly to their modem.
MikeG63 wrote:
Hmmmmm, I rest my case, it seems your issues are all related to compatibility issues rather than Netgear h/w being 'junk'. The problem is mostly down to 'standards' accross the industry.
For example, my Ring camera and doorbell battery devices suffered issues when I first set my Orbi mesh network up. Thisi was resolved by adding another Ring Chime Pro to the Ring network so I had one near each battery device. My Nest battery home protect smoke / CO2 alarms didn't work initially and kept loosing their connection. After some 'googling' I found someone who had solved the problem by resetting each Nest alarm back to their default factory settings and then reconfiguring them to the new n/w. Since then they have not disconnected again. My Canary camera occaisionaly disconnects, but will re-connect a short time later so no biggy there. As to all my other devices (Amazon, Hue, Sky, heating thermostats), and I currently have 32, they all seem to be coping fine.
I assume you've tried reserving their IP addresses?
Finally, I took my service providers (BT) router / modem out of the equation and connected my Orbi router directly to their modem.
I'm going to have to semi disagree with you. I actually have been having issues for the last few months. I have had the Orbi for just over a year and a half now, the 40, and the Satellites constantly drop. I have almost no issues with wireless devices.
Normally, I would pickup something a little more advanced, as with you, I have decades of IT and IT Security experience, so I am not a novice user. I picked up the Orbi because it was a quick stop gap solution to moving into my new house, and I needed something with physical ethernet ports to connect my Tivos, and the internet comes in on the other side of the house, and did not want to rip apart walls or floors to run cable at the time.
I had not noticed it much becaue my main TV is wired into the main Orbi unit and not the satellite, which is hardwired into a Brocade 6610 switch.
However, my 6 year old has taken over that TV so I am relagated to the back room which has no coax or ethernet cable. Only the satellite.
Watching TV is almost impossible, every 2 or 3 min the satellite drops its connection for a few hours, then it is fine again. for a few hours, then it craps out again. It has been doing this for months now. The only reason I still have it is because I have been working on a bathroom. Next project will be running coax and cat6 and/or fiber throughout the house.
There is a 500+ post thread on the connections dropping spanning over a year. This is not a new problem, this is a major issue which has not been resolved. for a $400 (well when I bought it)+ setup, this should not be happening. So yes, people get a little vicious when describing hardware that is a problem. I currently have a Ubiquiti AP, sitting in my garage, with a concrete wall and 2 regular drywalls between the backroom, and I still get stronger signals than the Orbi provides which is separated by only a regular drywall and 50 feet from the main unit. This should not be the case.
So I will be turfing the Orbi soon unless they come up with a solution to the dropouts. The Ubiquiti products are almost as easily to setup (ps, I have no working or personal relation to them), and also suppor multi vlan tagging, which I feel that the Orbi for it's price should also support. I feel that Netgear is using us as beta testers rather than a polished product.. Garmin does this as well.. drives me nuts.
I guess like the other guy, I am just fedup with the problems. Maybe it was because I tried to watch 3 episodes of Game of Thrones yesterday while working form home and the constant interuptions from the satellite dropping pissed me off to the point that I am making my issues public..
Ljvb wrote:
MikeG63 wrote:
Hmmmmm, I rest my case, it seems your issues are all related to compatibility issues rather than Netgear h/w being 'junk'. The problem is mostly down to 'standards' accross the industry.
For example, my Ring camera and doorbell battery devices suffered issues when I first set my Orbi mesh network up. Thisi was resolved by adding another Ring Chime Pro to the Ring network so I had one near each battery device. My Nest battery home protect smoke / CO2 alarms didn't work initially and kept loosing their connection. After some 'googling' I found someone who had solved the problem by resetting each Nest alarm back to their default factory settings and then reconfiguring them to the new n/w. Since then they have not disconnected again. My Canary camera occaisionaly disconnects, but will re-connect a short time later so no biggy there. As to all my other devices (Amazon, Hue, Sky, heating thermostats), and I currently have 32, they all seem to be coping fine.
I assume you've tried reserving their IP addresses?
Finally, I took my service providers (BT) router / modem out of the equation and connected my Orbi router directly to their modem.
I'm going to have to semi disagree with you. I actually have been having issues for the last few months. I have had the Orbi for just over a year and a half now, the 40, and the Satellites constantly drop. I have almost no issues with wireless devices.
Normally, I would pickup something a little more advanced, as with you, I have decades of IT and IT Security experience, so I am not a novice user. I picked up the Orbi because it was a quick stop gap solution to moving into my new house, and I needed something with physical ethernet ports to connect my Tivos, and the internet comes in on the other side of the house, and did not want to rip apart walls or floors to run cable at the time.
I had not noticed it much becaue my main TV is wired into the main Orbi unit and not the satellite, which is hardwired into a Brocade 6610 switch.
However, my 6 year old has taken over that TV so I am relagated to the back room which has no coax or ethernet cable. Only the satellite.
Watching TV is almost impossible, every 2 or 3 min the satellite drops its connection for a few hours, then it is fine again. for a few hours, then it craps out again. It has been doing this for months now. The only reason I still have it is because I have been working on a bathroom. Next project will be running coax and cat6 and/or fiber throughout the house.
There is a 500+ post thread on the connections dropping spanning over a year. This is not a new problem, this is a major issue which has not been resolved. for a $400 (well when I bought it)+ setup, this should not be happening. So yes, people get a little vicious when describing hardware that is a problem. I currently have a Ubiquiti AP, sitting in my garage, with a concrete wall and 2 regular drywalls between the backroom, and I still get stronger signals than the Orbi provides which is separated by only a regular drywall and 50 feet from the main unit. This should not be the case.
So I will be turfing the Orbi soon unless they come up with a solution to the dropouts. The Ubiquiti products are almost as easily to setup (ps, I have no working or personal relation to them), and also suppor multi vlan tagging, which I feel that the Orbi for it's price should also support. I feel that Netgear is using us as beta testers rather than a polished product.. Garmin does this as well.. drives me nuts.
I guess like the other guy, I am just fedup with the problems. Maybe it was because I tried to watch 3 episodes of Game of Thrones yesterday while working form home and the constant interuptions from the satellite dropping pissed me off to the point that I am making my issues public..
You said it Ljvb - same here. I am not in IT, I am in IS and while complex network design is beyond me, I know enough to setup the basic network and turn the setting on and off. And this and other forums provide plenty of answers (this is where I learned to disable the Beamforming, MIMO and set preferred channels). However the reason for the Satellites dropouts was never solved, neither by firmware updates, nor by Netgear support. And I was as lucky as some others to get a replacement devices magically begin working.
So yeah, I am fed up by the device that cost me more than $300. I ordered a set of 3 Eeros, all Gen. 2, that's coming it some time tomorrow. And unless 100's of reviews for Eero products I read online are totally bogus, this Orbi goes right back to Costco, and then to Netgear who will fix it (or most likely not) and will sell as refurbished to some other poor soul.