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Orbi WiFi 7 RBE973
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Orbi - Genie app - usage: stopped measuring?

Crasje
Tutor

Orbi - Genie app - usage: stopped measuring?

Hi,

 

I have the idea that since the last update, I no longer see usage in the Genie app. Last month still shows some data however august shows nothing which is strange since I have updated apps on my iphone and ipad. My gf also worked from home yesterday hanging on the wifi.

 

Anybody else has this issue?

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 1 of 4
FURRYe38
Guru

Re: Orbi - Genie app - usage: stopped measuring?

Message 2 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Orbi - Genie app - usage: stopped measuring?

When you say genie app do you mean the Orbi setting in the web browser or the actual netgear genie app? If you are using the genie app you will want to switch over to the Orbi app.

 

DarrenM

Message 3 of 4
Crasje
Tutor

Re: Orbi - Genie app - usage: stopped measuring?

I have both the Orbi and the Genie app.

 

The Orbi app doesn't display usage and a lot of other functionality. So why would I want to switch?

 

Question remains, why doesn't the Genie app display usage anymore? I was very interested in those numbers.

 

 

Message 4 of 4
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