Orbi LBR20 AT&T ping extremely jumpy

[Dantewilkerson]

I've had my orbi for about 2 months now and the past two weeks I have been getting frequent Internet drops(Shows Mobile connection just no internet), Ping spikes, and terrible download speeds. Ping will reguarly go from 65ms to 1400ms while playing any game or while talking to friends on discord, sometimes it will stay at 1400ms for 30 mins. reseting it does fix it for about 5 mins before it starts spiking again. This is also on a wired connection (about 2ft cord) I havent even updated fm I'm on latest V2.6.4.2

[michaelkenward]

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@Dantewilkerson wrote:

I've had my orbi for about 2 months now ....

Might be good to try the appropriate section for your hardware.

You have posted your message in the section of this community given over to General WiFi Routers (Non-Nighthawk). (This is easily done, given Netgear's complicated community structure.)

Many questions apply to different types of device, so there may be useful responses here, but the 4G LTE WiFi Orbi Router is very different from a basic router,so you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Orbi - NETGEAR Communities

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

[Blanca_O]

Hi Dantewilkerson, 

Are you still experiencing this?

Was there any changes prior the issue? 

Please describe your network setup.

Does rebooting the router temporarily fix the issue? 

Regards,
Blanca
Community Team