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Forum Discussion
AmitR
Mar 23, 2018NETGEAR Employee Retired
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
Brain29
Apr 02, 2018Apprentice
CyberExorcistwrote:I updated to the newest firmware and it worked for a few days error free. I had an issue where I lost internet yesterday, and reset both the router and the satellite. This worked for a few hours. Now it appears as if anything attached to the satellite is losing internet. If I reset the satellite, it works for a while, then same symptoms. I have unplugged the satellite and currently don't have any issues. I'm going to leave the satellite unplugged and see how things are for the rest of the day.
This is beyond frustrating. I have been trying to deal with this since I bought the Orbi in December. There seems to be no recourse here....I can't keep these devicies much longer if this isn't fixed/addressed.
If someone from netgear wants to gather data, let me know. I have a wide array of devices (kindles, alexa, android, iPhones). I'm more than willing to help.
exact same thing happing to me - works great for a few days then random lag then the router locks up and all my devices lose dns (wired before wireless sometimes weird)
wchp
Apr 02, 2018Luminary
Brain29wrote:
CyberExorcistwrote:I updated to the newest firmware and it worked for a few days error free. I had an issue where I lost internet yesterday, and reset both the router and the satellite. This worked for a few hours. Now it appears as if anything attached to the satellite is losing internet. If I reset the satellite, it works for a while, then same symptoms. I have unplugged the satellite and currently don't have any issues. I'm going to leave the satellite unplugged and see how things are for the rest of the day.
This is beyond frustrating. I have been trying to deal with this since I bought the Orbi in December. There seems to be no recourse here....I can't keep these devicies much longer if this isn't fixed/addressed.
If someone from netgear wants to gather data, let me know. I have a wide array of devices (kindles, alexa, android, iPhones). I'm more than willing to help.
exact same thing happing to me - works great for a few days then random lag then the router locks up and all my devices lose dns (wired before wireless sometimes weird)
Hmm... I don't use the router as the DNS server. I wonder...
Possibly a DNS server issue?
I manually specify my DNS servers as 8.8.8.8, 208.67.222.222 and 8.8.4.4
Advanced > Setup >Internet Setup > "Use These DNS servers"