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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
FURRYe38wrote:I agree, wish NG would allow users to choose auto update or not.
Please try the full factory reset then set up from scratch on everything.
joelinhowrote:Yes that is my intention. But not so easy for my wife and kids that get home before me and find a network that is not working because of this auto update. Would have been nice if I could control when to update to minimize suffering due to angry wife and kids.
What is the full factory reset? I have pressed the reset button twice on the satellite and I have initiated factory reset in the gui for the router + one reset button press after that. Is there something else that I can do?
The status on my orbi system right now is worse than it has ever been. I have had problems with the connection between satellite and router since day one, but the router has always been stable. Worst case I shut off the satellite and used wifi from router. But right now the wifi from the router is dropping in and out. The only stable connection I have is when wired to the router. Right now I am thinking of going back to my old Asus router just to have a working wifi network.
How big is your home?
What is the distance between the router and satellite?
What is the Mfr and model# of the ISP modem the Orbi router is connected too?
Any other wifi neighbors near by? If so, how many?
Try setting manual channels on 2.4ghz to 1, 6 or 11.
Disable MIMO, Daisy Chain and Fast Roaming on the router.
joelinhowrote:
FURRYe38wrote:I agree, wish NG would allow users to choose auto update or not.
Please try the full factory reset then set up from scratch on everything.
joelinhowrote:Yes that is my intention. But not so easy for my wife and kids that get home before me and find a network that is not working because of this auto update. Would have been nice if I could control when to update to minimize suffering due to angry wife and kids.
What is the full factory reset? I have pressed the reset button twice on the satellite and I have initiated factory reset in the gui for the router + one reset button press after that. Is there something else that I can do?
The status on my orbi system right now is worse than it has ever been. I have had problems with the connection between satellite and router since day one, but the router has always been stable. Worst case I shut off the satellite and used wifi from router. But right now the wifi from the router is dropping in and out. The only stable connection I have is when wired to the router. Right now I am thinking of going back to my old Asus router just to have a working wifi network.
FURRYe38wrote:How big is your home?
What is the distance between the router and satellite?
What is the Mfr and model# of the ISP modem the Orbi router is connected too?
Any other wifi neighbors near by? If so, how many?
Try setting manual channels on 2.4ghz to 1, 6 or 11.
Disable MIMO, Daisy Chain and Fast Roaming on the router.
joelinhowrote:
FURRYe38wrote:I agree, wish NG would allow users to choose auto update or not.
Please try the full factory reset then set up from scratch on everything.
joelinhowrote:Yes that is my intention. But not so easy for my wife and kids that get home before me and find a network that is not working because of this auto update. Would have been nice if I could control when to update to minimize suffering due to angry wife and kids.
What is the full factory reset? I have pressed the reset button twice on the satellite and I have initiated factory reset in the gui for the router + one reset button press after that. Is there something else that I can do?
The status on my orbi system right now is worse than it has ever been. I have had problems with the connection between satellite and router since day one, but the router has always been stable. Worst case I shut off the satellite and used wifi from router. But right now the wifi from the router is dropping in and out. The only stable connection I have is when wired to the router. Right now I am thinking of going back to my old Asus router just to have a working wifi network.
My house is not that big. 3 stories, 150 square meters. Router on middle floor and satellite down below. A couple of meters apart with some floor and walls between. Ofc I got neighbours with their own wifi networks, but who doesnt? These systems must be build to handle some interference from other networks.
Anyway. I just downgraded to my old firmware, V2.1.2.18, and it has been stable since then. If I knew I could stay on that I would be happy but the auto update will soon bring me back to the non working firmware. I think I need to look into returning this product and buying something else.
wireless will always have problems with nieghbors and intererences. Nature of the beast.
Ok. Sounds like have your results. Good Luck in your endeavours.
joelinhowrote:
FURRYe38wrote:How big is your home?
What is the distance between the router and satellite?
What is the Mfr and model# of the ISP modem the Orbi router is connected too?
Any other wifi neighbors near by? If so, how many?
Try setting manual channels on 2.4ghz to 1, 6 or 11.
Disable MIMO, Daisy Chain and Fast Roaming on the router.
joelinhowrote:
FURRYe38wrote:I agree, wish NG would allow users to choose auto update or not.
Please try the full factory reset then set up from scratch on everything.
joelinhowrote:Yes that is my intention. But not so easy for my wife and kids that get home before me and find a network that is not working because of this auto update. Would have been nice if I could control when to update to minimize suffering due to angry wife and kids.
What is the full factory reset? I have pressed the reset button twice on the satellite and I have initiated factory reset in the gui for the router + one reset button press after that. Is there something else that I can do?
The status on my orbi system right now is worse than it has ever been. I have had problems with the connection between satellite and router since day one, but the router has always been stable. Worst case I shut off the satellite and used wifi from router. But right now the wifi from the router is dropping in and out. The only stable connection I have is when wired to the router. Right now I am thinking of going back to my old Asus router just to have a working wifi network.
My house is not that big. 3 stories, 150 square meters. Router on middle floor and satellite down below. A couple of meters apart with some floor and walls between. Ofc I got neighbours with their own wifi networks, but who doesnt? These systems must be build to handle some interference from other networks.
Anyway. I just downgraded to my old firmware, V2.1.2.18, and it has been stable since then. If I knew I could stay on that I would be happy but the auto update will soon bring me back to the non working firmware. I think I need to look into returning this product and buying something else.