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Forum Discussion

Prutten's avatar
Prutten
Aspirant
May 21, 2019

Orbi RB 50 Iphone disconnects

Hi,    I have been using my RBK 50 and its Satelite for 1 year and it has worked beautifully, never been so happy with a router before.   I Idecided to move to new house and brought my Orbi w...
Prutten's avatar
Prutten
Aspirant
Jul 03, 2019

FURRYe38, Hi!

 

Continuing the thread started ages ago :smileyvery-happy:

 

-What channels are you using? Auto?

Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

2.4Ghz Set to 1

5Ghz Set to 36

 

- What WPA security modes are you using?

WPA2-PSK [AES]

 

- Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Done

 

- Try disabling the following and see:
Daisy Chain, Done

Fast Roaming, Done

IPv6 Done

Set 20/40Mhz Coexistence to 40Mhz only.

Cant set this setting...its only a checkbox 

 

Save settings and reboot the router and satellite(s).

Still facing glitches

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 03, 2019

Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307. and Set 20/40Mhz Coexistence to 40Mhz only. Uncheck the check box.

 

I haven't seen any issues with my iPhone  6sP...

  • Prutten's avatar
    Prutten
    Aspirant
    Jul 05, 2019

    FURRYe38 

    I have problems with my mac pro as well, not only my ios anymore.

     

    I have really big problems on this network of some reasons hence when playing my Sonos my songs disconnects and wifi releases.

    Never experienced problems like this before

  • Prutten's avatar
    Prutten
    Aspirant
    Jul 05, 2019

    Hi FURRYe38 

     

    Pls find my settings attached on the Advance tab.

     

    Thanks in advance

     

    Kind regards

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 07, 2019

    I believe you may have a wifi router infront of the Orbi system already at your ISP Modem, if so, 

    This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
    Couple of options,
    1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop